Hi, I'm Chris.
I'm a user researcher. I help companies understand people, evaluate designs, uncover opportunities, and generate solutions. I'm currently with the amazing team over at Twitch
You can find me on Twitter
. I'm also active in several professional Slack groups including Mixed Methods
, Ethnography Hangout, Anthro Hangout
, and Designer Hangout
If you want to work together, you might be interested in this brief overview of my professional career to date:
I cut my teeth in the world of tech startups as the first employee at Centsports
, where I oversaw marketing, community management, and ad operations.
I led user experience research initiatives and wore a few other hats at award-winning digital agency Nebo
As a user experience architect, I embedded on a product team at The Advisory Board Company
, incorporating user research into an Agile work flow to ensure the successful redesign of a newly acquired product.
As a lead user researcher on a centralized team at The Advisory Board Company
, I worked on a number of strategic exploratory projects. I also provided research training and support to the product teams.
I took a septennial sabbatical to roadtrip around North America with my wife, read books, visit old friends, learn new skills and reflect.
I currently conduct user research at Twitch
. I primarily support our revenue focused teams, but also work on a mix of high priority intake work from across the company as needed.