Hi, I'm Chris.

I'm a user researcher. I help companies understand people, evaluate designs, uncover opportunities, and generate solutions. I'm currently with the amazing team over at Twitch.

You can find me on LinkedIn. I'm also active in several professional Slack groups including Mixed Methods and Ethnography Hangout.

If you want to work together, you might be interested in this brief overview of my professional career to date:

2007-2009
I cut my teeth in the world of tech startups as the first employee at Centsports, where I oversaw marketing, community management, and ad operations.

2009-2014
I led user experience research initiatives and wore a few other hats at award-winning digital agency Nebo.

2014-2015
As a user experience architect, I embedded on a product team at The Advisory Board Company, incorporating user research into an Agile work flow to ensure the successful redesign of a newly acquired product.

2015-2016
As a lead user researcher on a centralized team at The Advisory Board Company, I worked on a number of strategic exploratory projects. I also provided research training and support to the product teams.

2016
I took a septennial sabbatical to roadtrip around North America with my wife, read books, visit old friends, learn new skills and reflect.

2017-Present
I currently conduct user research at Twitch. I primarily support our revenue focused teams, but also work on a mix of high priority intake work from across the company as needed.